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Chapter 6 ___________________________________________________________ Troubleshooting
CHAPTER 6
TROUBLESHOOTING
This chapter describes common problems, their probable causes and
remedies, and contact information for technical support.
Troubleshooting Procedure
When troubleshooting the product, write a problem report consisting of
the following issues:
- What failed (what worked/did not work)?
- Where did it fail (location and environment)?
- When did it fail (date, immediately/after a
while/periodically/randomly)?
- What was connected to the product and to which connectors?
- What was done when the failure was noticed?
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